Privacy Policy
Last updated: June 2026
This Privacy Policy describes how OTT Pod Theatre ("we", "us", or "our") collects, uses, and protects your personal information when you use our website at theatreott.com and make bookings for our private mini theatre pods in Hyderabad.
1. Information We Collect
When you make a booking on OTT Pod Theatre, we collect the following information: • Name, email address, and phone number provided during booking • Payment transaction references (processed securely via Razorpay — we do not store card details) • Booking details: date, time slot, pod type, number of guests • Device information and IP address collected automatically via analytics tools (Google Analytics)
2. How We Use Your Information
We use your information solely to: • Confirm and manage your pod theatre booking • Send booking confirmation and reminders via email or SMS • Process refunds where applicable • Improve our service based on usage patterns (via anonymised analytics) • Comply with legal obligations
3. Data Sharing
We do not sell, trade, or rent your personal information to third parties. We share data only with: • Razorpay — for secure payment processing (governed by Razorpay's Privacy Policy) • Google Analytics — for anonymised usage analytics • Our internal operations team for booking management
4. Data Retention
We retain your booking data for a minimum of 2 years for accounting and legal compliance purposes. You may request deletion of your personal data (excluding legally mandated records) by contacting us at contact@theatreott.com.
5. Cookies
Our website uses cookies to: • Maintain your session during booking • Collect anonymised analytics data via Google Analytics • Track marketing performance via Meta Pixel (if applicable) You can disable cookies in your browser settings, though this may affect booking functionality.
6. Security
We implement industry-standard security measures including HTTPS encryption, secure database access controls, and Razorpay's PCI-DSS compliant payment gateway. We do not store credit or debit card numbers on our servers.
7. Your Rights
Under applicable Indian data protection laws, you have the right to: • Access the personal data we hold about you • Request correction of inaccurate data • Request deletion of your data (subject to legal retention requirements) • Opt out of marketing communications To exercise these rights, email us at contact@theatreott.com.
8. Contact
For privacy-related queries, contact us at: Email: contact@theatreott.com Phone: +91 7997886000 Address: OTT Pod Theatre, Door #4, 177/A/1, Gundlapochampally Rd, Maisamma Gudem, Kompally, Hyderabad, Telangana 500039, India